Downtown Ambassadors

You will find Kitchener Downtown Ambassadors providing assistance throughout the downtown core from May to August. These ambassadors help create a friendly, helpful and safe downtown environment.

Ambassadors, hired by and reporting through the Downtown Kitchener BIA (Business Improvement Area), are trained to provide assistance and information to visitors, workers, residents and businesses throughout downtown. In addition, Ambassadors are the supplemental eyes and ears of the business community and our law enforcement agencies.

The Downtown Ambassadors services include:

• Provide service in warm weather months (May to August).
• Promote downtown activities, events, businesses.
• Respond to inquiries on events, businesses, services.
• Support outreach workers in downtown area as needed.
• Provide guided tours for groups visiting downtown such as students, new hires in downtown businesses.
• Monitor and report to by law, security or police any negative activities as required.
• Provide friendly, approachable and knowledgeable service at all times.

If you have any questions regarding the Downtown Ambassadors program you can do so through the BIA:

Downtown Kitchener Business Improvement Area
105 King St E, Kitchener, ON N2G 2K8
(519)744-4921
manager@kitchenerdowntown.com
www.kitchenerdowntown.com